Unmetered Connections Customer Group (UCCG)

AGMA - Invitation to Tender

AGMA and Wigma Council. Framework Agreement for the Supply of Street Lighting Electrical Connection Services

Complaints Procedures for DNOs

A list of how to complain to each DNO in the UK. The HEA commissioned a non-technical person to review each DNOs website in Oct 2015 and set out the process of how to complain.

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ENA | Competition in Connections | Code of Practice

The Competition in Connections Code of Practice setting out the requirements called up by Licence Condition SLC52.

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ENA | Competition in Connections | Code of Practice | Licence Condition

Licence Condition 52 (SLC 52) which should be read in conjunction with the Competition in Connections, Code of Practice.

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HEA Resources